There has been a lot of publicity and confusion surrounding the recall of dehumidifiers that were manufactured by the Gree factory in China, and sold from January 2005 and August 2013. There were approximately 2.5 million dehumidifiers in the United States recalled due to a fire hazard. The recall was first announced on September 12, 2013, later widened on January 30, 2014, and re-surging once again on November 29, 2016.
The issue with these recalled dehumidifiers is the potential for these units to overheat, emit smoke and catch on fire, all major significant risks to consumers and their property. The number of incidents related to reported overheating dehumidifiers has increased to over 2,000 units. From these incidents alone, there have been over 400 fires accounting for more than $19 million in damage.Photo Credit: DarrenWilliger on YouTube
How to Find Out if Your Dehumidifier Was Recalled
The confusing part for many consumers is that there were a wide variety of different pint-size units affected, ranging from 20-70 pint capacity, that were sold by eleven different brands. The common denominator is the manufacturer: Gree Electric Appliances.
To further the confusion, only select models by these brands were affected by the recall since many of these brands produce their product in different factories other than Gree. Brands have taken different approaches to how they have responded to the Gree dehumidifier recall.
11 Brands on the Recall List (Updated)
The list below has been updated to reflect the latest recall announced on November 29, 2016.
- Danby or Premiere — 6 models (ranging from 30 to 65 pints)
- De’Longhi or SuperClima — 3 models (DDSE30, DDSE40 and DG50)
- Fedders — 2 models (FEDH-MAH030-C15 and 1FEDH-MAH070-C15)
- Fellini — 2 models (13-06030 and 13-06031)
- Frigidaire — 13 models (ranging from 30 to 70 pints)
- GE — 21 models (ranging from 30 to 65 pints)
- Gree — 14 models (ranging from 30 to 70 pints)
- Kenmore — 4 models (ranging from 30 to 70 pints)
- Norpole — 1 model (NPDH30PG)
- Seabreeze — 2 models (DH450S25 and DH470S)
- SoleusAir — 32 models (ranging from 25 to 70 pints)
It is important to mention that not all of the dehumidifiers sold by these brands are listed on the recall list. Additionally, many of these same brands are have a reputation for manufacturing a wide range of appliances, of which are not affected by or under recall.
Danby, a brand with strong dehumidifier reviews from Consumer Reports, has offered clear information on their website stating that no “Danby branded” dehumidifier affected by this recall was sold in the United States and, therefore, though they are listed in the recall, none of their products that entered the U.S market were affected by the recall. Other brands have not provided such clear information to the consumer.
5 Steps You Should Take:
First things first, if you have a dehumidifier that you purchased between January 2005 and August 2013, it is imperative that you check to see if your model was affected by the Gree recall. To help you figure this out, follow these steps:
- Locate Model Number: The first thing you need to do is locate the model number of your dehumidifier, which can be easily located on the name plate sticker. This will typically be found on the back, side or front of the unit.
- View List on CPSC.gov: View the full list of affected units on the Consumer Product Safety Commission’s website.
- Check on Gree Recall Website: — Check to see if your dehumidifier is part of the recall by going to the Gree Dehumidifier Recall Website, and searching on their list of brands and specific model numbers affected.
- Call Recall Hotline: We would also advise that you call the Gree Dehumidifer Recall Hotline: 1-866-853-2802
- Follow Return & Refund Process: If your dehumidifier is part of the recall, you will then be prompted to enter your contact information. Once this has been completed, you will be a sent a return kit with next steps to returning your unit and receive a refund.
On the Recall List? Unplug Your Unit Immediately.
If you determine your dehumidifier is part of the recall, it is strongly recommended that you immediately turn off the device, unplug the unit to prevent any power from entering, and proceed with the return process through the above online portal.